Shipping policy
AUSTRALIA
- EXPRESS SHIPPING AUS POST $10.00
- 1-3 Business Days - Up to 5 days for eastern states & remote areas
-
FREE STANDARD SHIPPING FOR AUSTRALIAN ORDERS OVER $150.00
- 2-8 Business days - up to 15 days for remote areas
NEW ZEALAND
- AUSTRALIA POST INTERNATIONAL $15.00
- Expect 10-20 days
INTERNATIONAL
- AUSTRALIA POST INTERNATIONAL STANDARD $20.00
- Expect 10-30 days
- Duties & Taxes Payable by customer upon entry to your country. For further details contact your local customs service office.
LAUNCH & SALES MAY CAUSE DELAY
Due to high volume of orders during launch and sale periods, processing and shipping times may be delayed. Please understand that we will do our best to get your order shipped as soon as possible.
TRACKING YOUR ORDER
Dahlia Jewel Co will provide a tracking number via email once your order is shipped and on route (this can take up to 24 hours to become active). Depending on your method of payment, your tracking may also be available on the SHOP APP.
IMPORTANT
- Dahlia Jewel Co cannot be held responsible for the service, delays or delivery by the postal service/s appointed for product delivery.
- Shipping costs are non-refundable
- Once an order has left our warehouse, we are unable to modify or change items or details.
- Due to COVID-19 our current shipping times may be longer than expected
- Due to Natural Disasters around Australian rail and road lines, our current shipping times may be longer than expected.